Our Facilities
At Poliklinik Damai, we believe that a healing environment is just as important as good medical care. Our clinic is designed to be clean, safe, and comfortable for patients of all ages – from young children to seniors.
From welcoming waiting areas to fully equipped consultation and treatment rooms, every corner of our clinic is set up to support accurate diagnosis and smooth treatment while keeping you and your family at ease.
Main Areas of Our Clinic
Our facilities are organised to make your visit smooth and efficient. Below is a brief overview of the main areas you will find at Poliklinik Damai.
Reception & Waiting Area
A bright, air-conditioned waiting area with comfortable seating, queue management and clear information about clinic hours and services.
- Dedicated registration counter
- Electronic or manual queue system
- Priority seating for elderly & pregnant mothers
Consultation Rooms
Private consultation rooms where our doctors can talk with you quietly, examine you, and explain your condition without interruption.
- Comfortable examination couch
- Basic diagnostic tools (stethoscope, otoscope, etc.)
- Computerised medical records
Treatment & Procedure Room
A clean treatment area for minor procedures and simple interventions that can be safely done in a clinic setting.
- Wound cleaning & dressing
- Minor suturing / stitch removal
- Nebuliser treatment & injections
On-Site Diagnostic & Pharmacy Support
To reduce waiting time and the need to travel between different locations, we provide basic diagnostic and medication services within the clinic.
Basic Laboratory Tests
(Availability may differ by branch. Please check with our staff.)
- Blood sugar & cholesterol screening
- Basic haematology & infection markers
- Urine dipstick & pregnancy test
For more complex tests, samples can be sent to a partner laboratory and results reviewed by our doctors.
Vital Signs & Monitoring
- Digital blood pressure monitors
- Pulse oximetry (oxygen saturation)
- Thermal or infrared thermometers
- Body weight & BMI check
These tools help our team track your condition during acute illness and follow-up visits.
In-House Pharmacy
Our in-house pharmacy dispenses prescribed medicines immediately after your consultation, helping you start treatment as soon as possible.
- Doctor-prescribed medications
- Basic over-the-counter products
- Clear instructions & counselling on how to take your medicine
Comfort, Safety & Accessibility
We want every patient – including children, elderly parents and people with special needs – to feel safe and respected when visiting Poliklinik Damai.
Clean & Hygienic Environment
- Regular cleaning of all high-touch surfaces
- Proper disposal of clinical waste & sharps
- Hand-sanitiser points at key locations
Infection control protocols are followed according to local health regulations.
Accessibility
- Easy access from the main road
- Clear signage throughout the clinic
- Support for patients with mobility difficulties (where available)
Our staff will be happy to assist elderly patients or anyone who needs extra help.
Family-Friendly Set-Up
- Child-friendly waiting environment
- Space for family members to accompany patients
- Respectful and private discussions with our doctors
We understand that health decisions are often made together as a family.
Planning Your Visit
If you are visiting us for the first time, you can:
- Bring your identification and any previous medical records or medication list
- Inform our staff if you require wheelchair assistance or special support
- Ask about peak vs. quieter hours if you prefer a less crowded time
For detailed directions, clinic hours and appointment enquiries, please visit our Contact page or call our clinic team.